Privacy Policy

1. Introduction

This Privacy Policy explains how AquaVita Mineral Water Trading LLC (“AquaVita”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you access or use our website and services.

By using our website or placing an order with AquaVita, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Full name
  • Mobile number
  • Email address
  • Delivery address
  • Order and transaction details
  • Payment method information (note: AquaVita does not store or process your card details; all card payments are handled securely by our authorized payment gateway providers)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Arrange delivery of products
  • Communicate with you regarding your orders, payments, or customer service requests
  • Improve our services and website performance
  • Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

AquaVita does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Authorized payment gateway providers (for payment processing)
  • Delivery and logistics partners (for order fulfillment)
  • Government authorities or legal bodies when required by law

All such parties are required to handle your information in a secure and confidential manner.

Your personal data will not be transferred outside the United Arab Emirates unless required for payment processing through authorized and compliant payment gateway providers or as required by applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations in the United Arab Emirates.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal and regulatory requirements

Requests may be submitted by contacting us using the details provided below.

8. Cookies

AquaVita’s website uses only essential cookies necessary for basic website functionality and secure transactions. We do not use tracking, advertising, or analytics cookies.

9. Changes to This Privacy Policy

AquaVita reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:

Email: support@aquavitaco.com

Effective Date: January 2026